Shipping time
Orders are packed and ready to ship within 1-2 working days of order placement.
Shipping time is within working days, Monday to Friday, 11:00-23:00. Pacific Standard Time, and the goods are shipped from the warehouse.
After receiving the tracking number, please wait 1-2 days and click here to submit the number. Some operators may display delays.
Transportation policy
USA
All orders are shipped via UPS/DHL/Fedex
Shipping is free on all your orders
After shipment, you will receive the goods within 7-12 days
Canada
All orders are shipped using UPS/DHL/Fedex.
Shipping is free on all your orders
After shipment, you will receive the goods in 7-12 days.
Australia
All orders are shipped using UPS/DHL/Fedex.
Shipping is free on all your orders
After shipment, you will receive the goods in 7-12 days.
New Zealand
All orders are shipped using UPS/DHL/Fedex.
Shipping is free on all your orders
After shipment, you will receive the goods in 7-12 days.
U.K.
All orders are shipped using UPS/DHL/Fedex.
Shipping is free on all your orders
After shipment, you will receive the goods in 7-12 days.
European Union
All orders are shipped using UPS/DHL/Fedex
Shipping is free on all your orders
After shipment, you will receive the goods in 7-12 days.
We are able to ship to most EU countries - Please ask specific EU shipping questions via our online customer service team, 11:00-23:00 PST.
Customs, Duties & Import Taxes
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Customs Clearance: SOLO RED LIGHT coordinates customs clearance for all international orders to provide a seamless delivery experience.
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Local Import Tariffs: While we make every effort to minimize additional fees, certain regions may impose local sales taxes, VAT, or handling fees. Any such charges required by your local carrier or customs authority are determined strictly by local policies and are the sole responsibility of the recipient.
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Failed Delivery & Refusals: If a shipment cannot be delivered or is returned to our warehouse because the buyer refuses delivery, provides incorrect address details, or declines to comply with local import procedures, all associated costs—including original shipping fees, return freight, and any accrued duties—will be deducted from the buyer's refund.